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Warranty

SDG COMPONENTS LIMITED WARRANTY

SEAT / SEAT POST
SDG COMPONENTS warrants that new seats and seat posts will be free from manufacturing defects in materials and workmanship for a period of 1 year (12 months) from the time of original purchase (proof of purchase required from an authorized dealer), provided the products are used under normal riding conditions and installation guidelines (per seat post owner’s manual) are followed. SDG shall repair or replace (at SDG’s sole discretion) any parts found by SDG to be defective and subject to this warranty.
This warranty covers only the original purchaser, and is not transferable.
This warranty does not cover damages that occur as a result of shipment, storage, accidents, shocks and/or crashes, misuse, use not consistent with the original intent for the product, neglected or poorly maintained products, improper assembly, assembly with non-compatible products, normal wear and tear, or modifications to the original product. This warranty specifically excludes surface finishes and cosmetic treatments including but not limited to surface finishes and decals.
Any implied warranties, including warrants of merchantability and fitness for a particular purpose shall be limited in scope and duration in accordance with this Limited Warranty. SDG shall not be responsible for any direct, incidental, consequential, or exemplary damages suffered by any party. The foregoing statements of warranty are exclusive and in lieu of all other remedies. In the event of legal action, the sole proper venue for all claims or disputes under this warranty shall be contested in the courts of the State of California.
This Limited Warranty gives you specific legal rights; you may also have other legal rights which vary from state to state. Some states do not allow limitations on the duration of implied warranties, or the limitations or exclusion of incidental or consequential damages; therefore, the limitations and exclusions set forth in this Limited Warranty may not apply to you.

GENERAL WARRANTY PROCEDURE:

After reading the terms and conditions, if you feel you have a valid warranty on either a seat or seat post, please follow the instructions below: Product must be evaluated by SDG’s Warranty Department first, in order to determine its eligibility (PROOF OF PURCHASE REQUIRED – NO EXCEPTIONS).

SDG COMPONENTS WARRANTY PROCESS:

STEP 1:
• Email us to obtain Return Authorization Number
• warranty@sdgcomponents.com
• We will issue you an RA#

STEP 2:
• Send your SDG COMPONENTS product (if it’s a seat post please include the saddle and vise-versa).
• Please include a brief description of the issue.

SDG COMPONENTS
ATTN:  WARRANTY DEPT.
RA#__________________
17451 Nichols St. Unit H
Huntington Beach, CA 92647

BE SURE TO INCLUDE:
Your name
Physical shipping address (no PO Boxes)
Phone number
Email address

STEP 3:
• Our WARRANTY DEPT. will evaluate the item(s) and report back to you with options via email.
• Options include but are not limited to:  replacement at no cost, replacement at 50% cost, or repair.